SOUTH SHORE CRATE RENTALS — MOVING CRATE RENTAL AGREEMENT
Version 2026-09-09
This Moving Crate Rental Agreement ("Agreement") is between South Shore Crate Rentals ("Company," "we," "us," or "our") and the customer identified at booking ("Customer," "you," or "your"). By checking the agreement box and completing checkout, the Customer agrees to the following terms.
1. RENTAL DETAILS
South Shore Crate Rentals provides reusable moving crates for temporary rental. Rental details (number of crates, rental period, delivery/pickup dates and addresses, and total price) are as specified in the Customer's confirmed booking. The rental period begins when the crates are delivered to or picked up by the Customer and ends on the scheduled return or pickup date. All crates remain the property of South Shore Crate Rentals at all times. No security deposit is currently required.
2. PAYMENT
Full payment is due at the time of booking unless otherwise agreed to by the Company. The Customer authorizes the Company to charge the payment method on file for amounts properly owed under this Agreement, including replacement or late fees described below.
3. CUSTOMER RESPONSIBILITIES
The Customer agrees to: use the crates only for their intended purpose; take reasonable care of the crates and protect them from theft, loss, and unnecessary damage; not sell, give away, modify, misuse, or use the crates for illegal or hazardous purposes; return all crates empty, reasonably clean, and available for pickup by the scheduled date; and promptly notify the Company if any crate is lost, stolen, or materially damaged. The Customer is responsible for the crates from delivery until they are physically received and accepted back by South Shore Crate Rentals, and is responsible for damage beyond normal wear and tear (normal wear and tear does not include broken or cracked crates, excessive dirt, permanent stains, unauthorized modifications, or damage from misuse).
4. DAMAGE, MISSING CRATES, AND LATE RETURNS
The Customer is financially responsible for crates that are lost, stolen, destroyed, or damaged beyond normal wear and tear while in their possession. Replacement charge: $25 per crate. Late fee: $5 per crate, per day, if crates are not returned or made available for pickup by the scheduled date. If a crate remains unreturned more than 7 days after the scheduled return date, the Company may treat it as missing and charge the $25 replacement cost, subject to applicable law. Payment of a replacement charge does not transfer ownership of the crate to the Customer.
5. DELIVERY, PICKUP, AND PROPERTY ACCESS
The Customer agrees to provide reasonable, safe access for delivery and pickup, and to have crates empty, accessible, and ready at the agreed pickup time. The Customer represents they have permission to authorize delivery/pickup at the requested location. The Company is not responsible for delays caused by weather, traffic, or other events outside its control. If a scheduled pickup can't be completed because crates are inaccessible, a reasonable additional trip fee may apply. To the fullest extent permitted by law, the Company is not responsible for damage to driveways, sidewalks, lawns, or other property arising from the Customer's chosen placement of the crates.
6. CUSTOMER PROPERTY
South Shore Crate Rentals provides rental crates only — not packing, moving, loading, or transportation services unless separately agreed in writing. The Customer is responsible for properly packing, loading, and handling their belongings. To the fullest extent permitted by law, the Company is not responsible for loss, theft, or damage to personal property placed in, on, or around the crates.
7. DISCLAIMER OF WARRANTIES
Crates are provided "AS IS," with no express or implied warranties except those that cannot legally be waived. The Customer agrees to inspect crates at delivery/pickup and promptly report any visible damage.
8. LIMITATION OF LIABILITY
To the fullest extent permitted by law, South Shore Crate Rentals and its owners are not liable for indirect, incidental, or consequential damages, and total liability for any claim will not exceed the amount paid for the rental giving rise to the claim. Nothing here limits liability that cannot legally be limited.
9. INDEMNIFICATION
To the fullest extent permitted by law, the Customer agrees to indemnify and hold harmless South Shore Crate Rentals from claims arising from the Customer's misuse of the crates or violation of this Agreement.
10. CANCELLATIONS AND REFUNDS
The Customer may cancel for a full refund if the cancellation is made more than 24 hours before the scheduled delivery date. Cancellations within 24 hours of the scheduled delivery are non-refundable. Once crates have been delivered, rental payments are non-refundable except as required by law.
11. GENERAL TERMS
This Agreement is governed by the laws of the Commonwealth of Massachusetts. If any part is found invalid, the rest remains in effect. This is the entire agreement between the parties regarding the rental; changes must be agreed to in writing or electronically. Electronic acceptance (checking the agreement box at checkout) is valid and binding to the extent permitted by law.